Holder Jokes / Recent Jokes

Caller: Hello, is this the Help Line?

HelpLine: Yes, it is. How may I help you?

Caller: The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?

HelpLine: I'm sorry, but did you say a cup holder?

Caller: Yes, it's attached to the front of my computer.

HelpLine: Please excuse me if I seem a bit stumped, it's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?

Caller: It came with my computer, I don't know anything about a promotional. It just has' 4X' on it.

At this point the HelpLine operator realized that the caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive.

Compaq is considering changing the command “Press Any Key” to “Press Return Key” because of the flood of calls asking where the “Any” key is.
Another AST customer was asked to send a copy of her defective diskettes.
A few days later a letter arrived from the customer along with photocopies of the floppies.
Another Dell customer called to say he couldn’t get his computer to fax anything.
After 40 minutes of troubleshooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the “send” key.
A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it “couldn’t find printer. ” The user has also tried turning the computer screen to face the printer but that his computer still couldn’t “see” the printer.
True story from a Novell Net Wire Sysop:
Caller: “Hello, is this Tech Support? more...

Tech Support hotlines are not easy work, you get calls from all sorts of idiotic users that apparently can't read a manual, or lack common sense. Here is a transcript of just one such case:
Caller "Hello is this Packard Bell Tech support?"
Tech "Yes how can I help you?"
Caller "The cup holder on front of my computer broke off and it is still under warranty, how do I go about getting it fixed?"
Tech "Excuse, you've stumped me. How did you get this cup holder, was it part of some promotion?"
Caller "It came with the computer, I don't know of any promotion."
Tech "Does it have any markings on it, any names, any symbols?"
Caller "Yes, it says 4X!"

A tech support employee once received a call from a disgruntled lady who had purchase one of their PCs.

"The cup holder on my computer broke! I just got some coffee and put it in the cup holder and then it broke, and the coffee spilled all over me! I want a replacement!"

The employee was a little confused and didn`t know what to say. He finally asked her to describe the cup holder to him... he`d never heard of his company selling in-computer cup holders.

So the lady went on to describe the cup holder to him. "Well, it pops out of the little box when I push a button, and it has 40x written on it..."

Tech Support hotlines are not easy work, you get calls from all sorts of idiotic users that apparently can't read a manual, or lack common sense. Here is a transcript of just one such case: Caller "Hello is this Packard Bell Tech support?" Tech "Yes how can I help you?" Caller "The cup holder on front of my computer broke off and it is still under warranty, how do I go about getting it fixed?" Tech "Excuse, you've stumped me. How did you get this cup holder, was it part of some promotion?" Caller "It came with the computer, I don't know of any promotion." Tech "Does it have any markings on it, any names, any symbols?" Caller "Yes, it says 4X!"

1. Compaq is considering changing the instruction "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packed in.
3. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.
4. Another Dell customer called to say he couldn't get his computer to FAX anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to FAX a piece of paper by holding it in front of the monitor's screen and pressing the "Send" key.
5. A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it "couldn't find the printer." The user had also more...

A tech support employee once received a call from a disgruntled lady who had purchase one of their PCs. "The cup holder on my computer broke! I just got some coffee and put it in the cup holder and then it broke, and the coffee spilled all over me! I want a replacement!" The employee was a little confused and didn't know what to say. He finally asked her to describe the cup holder to him...he'd never heard of his company selling in-computer cup holders. So the lady went on to describe the cup holder to him. "Well, it pops out of the little box when I push a button, and it has 40x written on it..."