Overwrite Jokes

CS Rep: LOVE Technical Support.
Customer: I'm not very technical, but I think I can do it if you talk me through. I am ready to install now. What do I do first?
CS Rep: The first step is to open your HEART. Have you located your HEART?
Customer: Yes I have, but there are several programs running right now. Is it okay to install while they are running?
CS Rep: It depends. What programs are running?
Customer: Let me see... I have PASTHURT.EXE, LOWESTEEM.EXE, GRUDGE.EXE, and RESENTMENT.COM running right now.
CS Rep: No problem. LOVE will automatically erase PASTHURT.EXE from your current operating system. It may remain in your permanent memory, but it will no longer disrupt other programs. LOVE will eventually overwrite LOWESTEEM.EXE with a module of its own called HIGHESTEEM.EXE. However, you have to completely turn off GRUDGE.EXE and RESENTMENT.COM. Those programs will prevent LOVE from being properly installed. Can you turn those off?
Customer: I don't know more...