"Customer Support Logs" joke

Actual dialog of a former Customer Support employee:
Support: “Ridge Hall computer assistant; may I help you? ”
Customer: “Yes, well, I’m having trouble with WordPerfect. ”
Support: “What sort of trouble? ”
Customer: “Well, I was just typing along, and all of a sudden the words went away. ”,
Support: “Went away? ”
Customer: ”They disappeared. ”
Support: “Hmm. So what does your screen look like now? ”
Customer: “Nothing. ”
Support: “Nothing? ”
Customer: “It’s blank; it won’t accept anything when I type. ”
Support: “Are you still in WordPerfect, or did you get out? ”
Customer: “How do I tell? ”
Support: “Can you see the C: prompt on the screen? ”
Customer: “What’s a sea-prompt? ”
Support: “Never mind. Can you move the cursor around on the screen? ”
Customer: “There isn’t any cursor: I told you, it won’t accept anything I type. ”
Support: “Does your monitor have a power indicator? ”
Customer: “What’s a monitor? ”
Support: “It’s the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it’s on? ”
Customer: “I don’t know. ”
Support: “Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that? ”
Customer: ……”Yes, I think so. ”
Support: “Great! Follow the cord to the plug, and tell me if it’s plugged into the wall. ”
Customer: ……”Yes, it is. ”
Support: “When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one? ”
Customer: “No. ”
Support: “Well, there are. I need you to look back there again and find the other cable. ”
Customer: ……”Okay, here it is. ”
Support: “Follow it for me, and tell me if it’s plugged securely into the back of your computer. ”
Customer: “I can’t reach. ”
Support: “Uh huh. Well, can you see if it is? ”
Customer: “No. ”
Support: “Even if you maybe put your knee on something and lean way over? ”
Customer: ”Oh, it’s not because I don’t have the right angle-it’s because it’s dark. ”
Support: “Dark?
Customer: “Yes-the office light is off, and the only light I have is coming in from the window. ”
Support: “Well, turn on the office light then. ”
Customer: ”I can’t. ”
Support: “No? Why not? ”
Customer: “Because there’s a power outage. ”
Support: “A power… A power outage? Aha! Okay, we’ve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in? ”
Customer: “Well, yes, I keep them in the closet. ”
Support: “Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from. ”
Customer: “Really? Is it that bad? ”
Support: “Yes, I’m afraid it is. ”
Customer: “Well, all right then, I suppose. What do I tell them? ”
Support: “Tell them you’re too stupid to own a computer. ”