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Stress-Relieving PrayerLord, Grant me the serenity to accept the things I cannot change, The courage to change the things I cannot accept, And the wisdom to hide the bodies of those peopleI had to kill today because they pissed me off.And, help me to be carefulOf the toes I step on today as theyMay be connected to the assThat I might have to kiss tomorrow. Amen.
Actual dialog of a former Customer Support employee:
Support: "Ridge Hall computer assistant; may I help you?"
Customer: "Yes, well, I'm having trouble with WordPerfect."
Support: "What sort of trouble?"
Customer: "Well, I was just typing along, and all of a sudden the words went away.",
Support: "Went away?"
Customer:"They disappeared."
Support: "Hmm. So what does your screen look like now?"
Customer: "Nothing."
Support: "Nothing?"
Customer: "It's blank; it won't accept anything when I type."
Support: "Are you still in WordPerfect, or did you get out?"
Customer: "How do I tell?"
Support: "Can you see the C: prompt on the screen?"
Customer: "What's a sea-prompt?"
Support: "Never more...
The next time you get a rejection letter from a hoped-for employer orpublisher, just send them the following: Dear [name of the person who signed the rejection letter], Thank you for your letter of [date of the rejection letter]. After carefulconsideration, I regret to inform you that I am unable to accept yourrefusal to offer me [employment with your firm/a contract to publish mybook]. This year I have been particularly fortunate in receiving anunusually large number of rejection letters. With such a varied andpromising field of candidates, it is impossible for me to accept allrefusals. Despite [name of the co or agency that sent you this letter]'s outstandingqualifications and previous experience in rejecting[applicants/manuscripts], I find that your rejection does not meet with myneeds at this time. Therefore, I will initiate [employment/publishing] withyour firm immediately following [graduation/job change, etc. -- get creativehere]. I look forward to working with you. Best of more...
Unless I accept my virtues, I will be overwhelmed with my faults.
This is a true story from the WordPerfect helpline. Needless to say the helpdesk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause". Actual dialogue of a former Wordperfect Customer Support employee:
"Ridge Hall computer assistant; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away"
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. Can you move the more...
This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause."
Actual dialogue of a former WordPerfect Customer Support employee with a caller:
"Ridge Hall computer assistant; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. more...
This is a true story from the WordPerfect helpline. Needless, to say the helpdesk employee was fired: however, he/she is currently suing the WordPerfect organization for "Termination without Cause."
Actual dialog of a former WordPerfect Customer Support Employee: "Ridge Hall computer assistant; may I help you?" "Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?" "Well, I was just typing along, and all of a sudden the words went away."
"Went away?" "They disappeared."
"Hmm. So what does your screen look like now?" "Nothing."
"Nothing?" "It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?" "How do I tell?"
"Can you see the c:prompt on the screen?" "What's a sea-prompt?"
"Never mind. Can you move the cursor around on the more...