Caller Jokes / Recent Jokes

1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into his typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective diskettes to the technician. A few days later a letter arrived from the customer along with Xeroxed copies of her diskettes.
5. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. more...

1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into his typewriter to type the labels.4. Another AST customer was asked to send a copy of her defective diskettes to the technician. A few days later a letter arrived from the customer along with Xeroxed copies of her diskettes.5. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer put the more...

1. Compaq is considering changing the instruction "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packed in.
3. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.
4. Another Dell customer called to say he couldn't get his computer to FAX anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to FAX a piece of paper by holding it in front of the monitor's screen and pressing the "Send" key.
5. A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it "couldn't find the printer." The user had also more...

True story from a Novell NetWire SysOp:

Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period.
How do I go about getting that fixed?"
Tech: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech: "Please excuse me if I seem a bit stumped, It's because I am.
Did you receive this as part of a promotional, at a trade show? How did you
get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a promotional.
It just has' 4X' on it."

At this point the Tech Rep had to mute the caller, because he couldn't stand it.
The caller had been using the load drawer of the CD-ROM drive as a cup holder,
and snapped it off the drive!"

A confused caller was having troubles printing documents. He told the technician that the computer had said that it could not find the printer. The user had even tried turning the computer screen to face the printerbut his computer still could not see the printer.

1. Customer: "I've been ringing 0700 2300 for two days and can't get through to inquiries, can you help?"
Operator: "Where did you get that number from, sir?"
Customer: "It was on the door to the Travel Center."
Operator: "Sir, they are our opening hours."
2. Samsung Electronics
Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about."
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
Operator: "I think you mean the telephone plug-in point on the wall."
3. Motoring Services
Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia?"
Operator: "Doesn't the product name give you a more...

So you think you're computer-illiterate?
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labelled the diskettes then rolled them into the typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the floppies.
5. A Dell technician advised his customer to put his troubled floppy back in the more...