Caller Jokes / Recent Jokes

1. Compaq is considering changing the instruction "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.

2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packed in.

3. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.

4. Another Dell customer called to say he couldn't get his computer to FAX anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to FAX a piece of paper by holding it in front of the monitor's screen and pressing the "Send" key.

5. A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it "couldn't find the more...

So you think you're computer-illiterate?
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labelled the diskettes then rolled them into the typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the floppies.
5. A Dell technician advised his customer to put his troubled floppy back in the more...

True story from a Novell NetWire SysOp:
Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"
Tech: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech: "Please excuse me if I seem a bit stumped, It's because
I am. Did you receive this as part of a promotional, at a trade
show? How did you get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a
promotional. It just has' 4X' on it."
At this point the Tech Rep had to mute the caller, because he couldn't stand it.
The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!

The following is an excerpt from the Wall Street Journal by Jim Carlton.
This was forwarded by P. Wyatt.
1. Compaq is considering changing the command "Press Any Key," "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was
hard to control with the dust cover on. The cover turned out to be the
plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining
that the system wouldn't read word processing files from his old diskettes.
After trouble-shooting for magnets and heat failed to diagnose the problem,
it was found that the customer labeled the diskettes then rolled them into
the typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective diskettes.
A few days later a letter arrived from the customer along with more...

The following are actual phone calls made to I. R. S. offices across the United States.
Caller: I want to know if I should file married or single.
IRS: Are you married?
Caller: Well, sort of…
IRS: What?
Caller: Well, we did get married, but we’re not counting on it.
Caller: I got a letter from you guys and I want to know what you want.
IRS: What does it say?
Caller: Just a minute, I’ll open it.
Caller: I’m a bookkeeper and I need to know if ten $100 bills make a thousand dollars or only ten hundred dollars.
IRS: Both. It’s the same amount.
Caller: So why do I get a different answer every time I move the decimal point?
Caller: What does the law say about people who are renting to relatives and taking a loss on the property?
IRS: You are required to charge them fair market value.
Caller: It’s very fair. If we rented to someone else we could get a lot more.

A confused caller was having troubles printing documents. He told the technician that the computer had said that it' 'could not find the printer.'' The user had even tried turning the computer screen to face the printerbut his computer still could not' see' the printer.

An exasperated caller to Tech Support couldnt get her new computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computers mouse.