Technical Jokes / Recent Jokes

Q: How many Technical Support staff does it take to change a lightbulb?
A: "Well, we have an exact copy of your light bulb here and it seems to be working OK. Can you be more specific about the exact problem ?..."

Q: How many Technical Support staff does it take to change a lightbulb?
A: I'm sorry, we don't support that kind of lighting technology.

Universal Technical Document Units Law: Characteristics, specifications, dimensions, and any other data included in technical documents must be stated in exotic units, such as "tenth of troy once per barn" for pressures, or "acre times atmosphere per kilogram" for speeds.

' Thank you for calling Technical Support.'

(This is kind of long... just like waiting for Tech Support)

All of our technicians are currently busy helping people even less competent than you, so please hold for the next available technician. The waiting time is now estimated at between fifteen minutes and eternity. In order to expedite your call, please punch your 63-digit product identification number onto your telephone touch pad, followed by your product serial number, which can be found in a secret compartment inside your computer where, for security purposes, it is printed in the smallest typeface known to mankind. Do that now.

(Lengthy excerpt from Mahler's' Lugubrious' Symphony in C Minor)

Thank you again for calling Technical Support. We recommend that you sit at your computer, preferably turning it on at some point, and have at hand all your floppy disks, CD-ROM disks, computer manuals and ori- ginal packing materials in order to more...

In our complex technical environment there are many opportunities for a
competent technical individual to be the subject of technical harassment.
Sometimes it can be so subtle that you may not even be aware you are being
harassed. Worse yet, you may inadvertently technically harass another person
by accident.
Following are some guidelines to help you determine if you are being
technically harassed.
If you are repeatedly asked the same technical question you may be the
victim of technical harassment. While it is most common to be asked the
question repeatedly within the same conversation, some instances have been
identified of habitual technical harassment. Habitual technical harassment is
not uncommon and has been known to exhibit group tendencies where members of a
group may ask the same question repeatedly. Untreated, these instances of
group technical harassment can continue for years.
If you are asked a technical question by more...

THIS IS A TRUE STORY!!! My cousin works as a technical support receptionist at a computer company. This is an actual conversation he had one day:
"Hi, I'm having trouble with my computer. It's not working!"
"Well, I'll do my best to help you."
*gets technical information for computer from caller*
"OK, can you press 'Control', then hold down 'Alt' and, then 'Delete'?"
"Hey, it's in French!"
"What is?"
"The keyboard?"
"*sigh* Well, can you press..."
"Oh, darn, I just noticed, the power's off!"
"Well, can you turn it on, please?"
"How?"
"Press the power button."
"Where is it?"
"It's normally a big button on the actual computer, not the monitor."
"Like the lizard?"
"Pardon me?"
"Oh, OK, I got it."
"OK, now press 'Control' and then 'I'..."
" more...

Calling me with a question - $10
Calling me with a stupid question - $20
Calling me with a stupid question you can't quite articulate - $30
Implying I'm incompetent because I can't interpret your inarticulate
problem description - $1000 + punitive damages
Questions received via phone without first trying help desk - $10.00
Questions where answer is in TFM - $100.00
Calling me back with the same problem *after* I fix it once - $100
Insisting that you're not breaking the software, the problem is on my
end somehow - $200
Asking me to walk over to your building to fix the problem - $5/step
Asking me to drive to another town to fix your problem - $50/mile + gas
If you interrupt me while I was trying to actually fix somebody else's
problem - $45/hr
If you try to hang around and get me to fix it now - $50/hr
If you expect me to tell you how I fixed it - $60/hr
If you've come to ask me why something isn't working that more...