Support Jokes / Recent Jokes

1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is. 2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in. 3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into his typewriter to type the labels. 4. Another AST customer was asked to send a copy of her defective diskettes to the technician. A few days later a letter arrived from the customer along with Xeroxed copies of her diskettes. 5. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer put more...

Internet Addiction Disorder (IAD)As the incidence and prevalence of Internet Addiction Disorder (IAD) has been increasing exponentially, a support group. The Internet Addiction Support Group (IASG) has been established. Below are the official criteria for the diagnosis of IAD and subscription information for the IASG.A maladaptive pattern of Internet use, leading to clinically significant impairment or distress as manifested by three (or more) of the following, occurring at any time in the same 12-month period: Diagnostic Criteria(I) tolerance, as defined by either of the following: A. A need for markedly increased amounts of time on Internet to achieve satisfaction (B) markedly diminished effect with continued use of the same amount of time on Internet(II) withdrawal, as manifested by either of the following A. the characteristic withdrawal syndrome (1) Cessation of (or reduction) in Internet use that has been heavy and prolonged. (2) Two (or more) of the following, developing within more...

I work at an ISP doing tech support. The most common question I get are
from "hillbilly" callers. Most of them don't know that they are even
connected.... On the bright side a few of them do... only to *sigh*
comment, "I got a really fast connection, but I thought there was so much
more to the Internet than this damn clock."
My favorite has been from former AOL users, "I've been watching this clock
ticking for about an hour and a half and nothing has happened yet!"

' Thank you for calling Technical Support.'

(This is kind of long... just like waiting for Tech Support)

All of our technicians are currently busy helping people even less competent than you, so please hold for the next available technician. The waiting time is now estimated at between fifteen minutes and eternity. In order to expedite your call, please punch your 63-digit product identification number onto your telephone touch pad, followed by your product serial number, which can be found in a secret compartment inside your computer where, for security purposes, it is printed in the smallest typeface known to mankind. Do that now.

(Lengthy excerpt from Mahler's' Lugubrious' Symphony in C Minor)

Thank you again for calling Technical Support. We recommend that you sit at your computer, preferably turning it on at some point, and have at hand all your floppy disks, CD-ROM disks, computer manuals and ori- ginal packing materials in order to more...

If Restaurants Functioned Like Microsoft
Patron: Waiter!
Waiter: Hi, my name is Bill, and I'll be your Support.
Waiter. What seems to be the problem?
Patron: There's a fly in my soup!
Waiter: Try again, maybe the fly won't be there this time.
Patron: No, it's still there.
Waiter: Maybe it's the way you're using the soup. Try
eating it with a fork instead.
Patron: Even when I use the fork, the fly is still there.
Waiter: Maybe the soup is incompatible with the bowl. What
kind of bowl are you using?
Patron: A SOUP bowl!
Waiter: Hmmm, that should work. Maybe it's a configuration
problem. How was the bowl set up?
Patron: You brought it to me on a saucer. What has that to
do with the fly in my soup?!
Waiter: Can you remember everything you did before you
noticed the fly in your soup?
Patron: I sat down and ordered the Soup of the Day!
Waiter: Have you considered upgrading to the latest Soup
of the more...

Tech Support: I need you to right-click on the Open Desktop.
Customer: OK.
Tech Support: Did you get a pop-up menu?
Customer: No.
Tech Support: OK. Right click again. Do you see a pop-up menu?
Customer: No.
Tech Support: OK, sir. Can you tell me what you have done up
until this point?
Customer: Sure, you told me to write' click' and I wrote
'click'.
(At this point I had to put the caller on hold to tell the rest
of the tech support staff what had happened. I couldn't,
however, stop from giggling when I got back to the call.)
Tech Support: OK, did you type' click' with the keyboard?
Customer: I have done something dumb, right?

If restaurants functioned like shrink-wrapped (Microsoft) software:
Patron: Waiter! Waiter: Hi, my name is Bill, and I'll be your Support Waiter. What seems to be the problem?
Patron: There's a fly in my soup! Waiter: Try again, maybe the fly won't be there this time.
Patron: No, it's still there. Waiter: Maybe it's the way you're using the soup; try eating it with a fork instead.
Patron: Even when I use the fork, the fly is still there. Waiter: Maybe the soup is incompatible with the bowl; what kind of bowl are you using?
Patron: A SOUP bowl! Waiter: Hmmm, that should work. Maybe it's a configuration problem; how was the bowl set up?
Patron: You brought it to me on a saucer; what has that to do with the fly in my soup?! Waiter: Can you remember everything you did before you noticed the fly in your soup?
Patron: I sat down and ordered the Soup of the Day! Waiter: Have you considered upgrading to the latest Soup of the Day?
Patron: You have more than one more...