Support Jokes / Recent Jokes

Customer: "Ive been doing risk analysis by hand for five years, and we finally got your program so we could do it automatically -- but theres a bug in it. The answers come out differently each time." Tech Support: "Sir, are you aware that our program uses Monte-Carlo analysis?" Customer: "Of course I am. Thats why I bought it." Tech Support: "Sir, do you know what Monte-Carlo analysis does?" Customer: "Dont get rude with me, of course I do." Tech Support: "Put briefly, sir, it runs through your project several times, throwing random delays in, and at the end it averages out the results." Customer: "I know all that -- what I want to know is why it keeps giving me different answers every time I run it."

Customer: "Your sound card is defective and I want a new one." Tech Support: "What seems to be the problem?" Customer: "The balance is backwards. The left channel is coming out of the right speaker and the right channel is coming out the left. It's defective!" Tech Support: "You can solve the problem by moving the left speaker to the right side of the machine and vice versa." Customer: (sputter) (click) Tech Support: (snicker)***I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled me because the only true colors are cyan, magenta, and yellow. For instance, green is a combination of cyan and yellow, but green printed fine.Every color of the rainbow printed fine except for yellow. I had the customer change ink cartridges. I had the customer delete and reinstall the more...

Dear Tech Support:
Last year I upgraded from Girlfriend 7.0 to Wife
1.0. I soon noticed
that the new program began unexpected child processing
that took up a lot of
space and valuable resources.
In addition, Wife 1.0 installed itself into all other
programs and now
monitors all other system activity. Applications
such as Poker Night
10.3, Football 5.0, Golf 7.5, Barhopping 6.9 &
Racing 3.6 no longer run,
crashing the system whenever selected
I can't seem to keep Wife 1.0 in the background while
attempting to run
my favorite applications. I'm thinking about going
back to Girlfriend 7.0, but
the uninstall doesn't work on Wife 1.0.
Please help!
Thanks,
A Troubled User.
______________________________________
REPLY:
Dear Troubled User:
This is a very common problem that men complain about.
Many people upgrade
from Girlfriend 7.0 to Wife 1.0, thinking that it
is just a Utilities more...

These are stories from help desks around the country.

At 3: 37 a. m. on a Sunday, I had just looked at the clock to determine my annoyance level, when I received a frantic phone call from a new user of a Macintosh Plus. She had gotten her entire family out of the house and was calling from her neighbor's. She had just received her first system error and interpreted the picture of the bomb on the screen as a warning that the computer was going to blow up.

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Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write' click' and I more...

I recently purchased a new PC from one of the major computer manufacturers. I
placed my order via the web but asked for them to call me for my credit card information. So, after a couple days of phone tag, I got in touch with the saleswoman handling my account. I was thinking I'd just give her my credit card number and be on my way.Almost.Saleswoman: “Do you realize that the modem you've chosen doesn't have sound support?”Customer: “What exactly does a ‘modem with no sound support’ mean?”Saleswoman: “It means that if you go to a web page that has a movie or sound file, you
won't be able to hear it.”Customer: “What does the modem have to do with that?”Saleswoman: “Well, sir, the modem is what connects your computer to the Internet.”Customer: “So, you're telling me that this particular modem scans the TCP/IP packets
passing through it for those belonging to any sound application and filters them out?”Saleswoman: “Yes.”Customer: “How does more...

Here are a few genuine news bloopers gleaned from American newspapers. These were taken from an article by Richard Lederer, author of "Anguished English". On behalf of Barbara Rutledge and her family, our sincere thanks go out to those sending flowers, cards and contributing to the death of her husband. The airplane was only a few feet from the ground when it crashed, witnesses said. With the exception of victimless crimes (which need not concern us here), every single crime committed in this nation of ours involves a victim. A purple lady's bicycle was missing from Serendipity Lane recently. Chairman Billings asked Board members to muster support from parent-teacher groups to support the governor's task force on driving while intoxicated. He hasn't even had his day in court yet, but Simon Wynne has been kicked off the ESU basketball team after being arrested and accused of driving a parked car while intoxicated. Montreal police don't hesitate to use whatever laws, more...

"Hello. Tech Support; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
[Uh-oh. Well, let's give it a try anyway.] "Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
[Uh-huh, thought so. Let's try a different tack.] "Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor: I told you, it won't accept anything I type."
[Ah-at least s/he knows what a cursor is. Sounds like a hardware problem. I more...